TalkBot dialogue Engine
Talkbot dialogue Engine Talkbot
AI Suite’s Talkbot dialogue engine is a chatbot platform developed by Saltlux, which is an deep dialogue system based on knowledge that surpasses the limitations of traditional chatbot systems. If an existing chatbot has a simple natural language processing, rules and sentence matching dialogue manager, the Talkbot dialogue engine understands the exact meaning of user’s speech based on knowledge graphs and complex inference-based natural results, and provides excellent answers, thereby generating a powerful and flexible dialogue model. If an existing chatbot has a simple natural language processing, rules and sentence matching dialogue manager, the Talkbot dialogue engine understands the exact meaning of user’s speech based on knowledge graphs and complex inference-based natural results, and provides excellent answers, thereby generating a powerful and flexible dialogue model.
Dialogue services through the Talkbot dialogue engine is process with the same structure as show below. The user sends a message to the Talkbot dialogue engine through various channels. The input message is analyzed through the natural language understanding engine, and the dialogue manager generates answers through the learned dialogue model and delivers them to the user in a proper manner such as voice, text, and UX. The Talkbot dialogue engine differs from existing dialogue processing systems in that it learns the model by reflecting knowledge graphs, preferences, and user models, etc. In addition, it solves problems through deep Q/A for messages that are difficult to process with the dialogue model. When a problem occurs during the dialogue with the service user, the service manager provides a function that allows the administrator to intervene in the dialogue.
< Dialogue processing structures >
Main features and specifications
The Talkbot dialogue engine is comprised of dialogue server which is in charge of dialogue service and API server which is in charge of learning and managing the dialogue model. It provides a dialogue service through various service channels, and it also provides answers to questions that cannot be analyzed or processed, in collection with natural language understanding engines and deep Q/A engines. In addition, by connecting external services through plug-ins, you can utilize data or functions required for dialogue processing. The features of the Talkbot dialogue engine can be easily managed through Talkbot Builder, a dialogue management tool.
< Talkbot dialogue engine composition >
Powerful builtin ‘bot builder’
It has always been a challenge to teach a language, a dialogue, and knowledge to AI. The Talkbot dialogue engine allows you to create a smart counseling bot with the click of a mouse, without any coding or programming skills, and can start services instantly with a variety of channels.
< Intention learning > < Dialogue flow definition > < Dialogue modeling and smart kit definition >