1. Scope of information collection
We may collect user information directly on our website (saltlux.com) in transparent and legal ways.
The collecting customer information includes full name, contact information, email, and address. That data is necessary information that customers must provide when they request advice or want to use the service to ensure their rights. It is the customer’s responsibility to ensure that the information provided is complete and accurate. Saltlux Technology is not responsible for resolving any dispute if the customer-provided data is incorrect, is not up to date, or is forged.
In addition, for online users, IP address, browser type, language used, when or where the customer accesses the website, Internet access location, and visited items on our Site will be collected to track usage, improve the website, and possibly improve the customer experience.
2. Purpose of collecting information
Saltlux Technology only uses customers’ personal information for collection or other purposes that the user agrees to, or in some cases in provisions of the law like:
- Contact customers directly via phone, text, or email when required.
- Provide customers with the latest products, services, upcoming events, or recruitment information.
- Send marketing emails and promotions about the products and services of Saltlux Technology.
- Contact and deal with customers when necessary.
- Do not use user data except for confirmation and contact purposes related to transactions at Saltlux Technology.
3. Time of storing and using user data
Users’ data will be stored until a cancellation request from the Website Administration. The customer’s personal information will be kept confidential in all other cases on Saltlux Technology’s servers.
4. Share customer personal information that we have collected
Using personal information may include sharing information with businesses, agents, representatives, or the company’s service providers within the framework of the law.
In some cases of information security policy, the company will share customer information internally within the company for analyzing purposes. From that, we can better understand customers’ needs in terms of products, services, and promotions that customers may be interested in.
In addition, customers’ data will be provided to third parties for implementation to meet market research purposes. This party will be bound by an agreement on security policy under the law in which third parties are only allowed to use the information for legitimate purposes.
5. Commitment to Data Security
Personal information that customers fill in on the website of Saltlux Technology is committed to absolute confidentiality by Saltlux Technology’s privacy policies.
Do not use, transfer, provide or disclose personal information and customer data to any third parties for commercial purposes. The privacy and security of customer data are a top priority for Saltlux Technology.
Users must not have any acts of using tools and programs to interfere illegally with Saltlux Technology’s data system or change our data structure, as well as any other actions to spread or promote activities with the purpose of hindering, sabotaging, or infiltrating that system. In case Saltlux Technology detects that customers have intentionally forged, cheated, or distributed unauthorized information; we have the right to transfer customers’ personal information to competent authorities for handling under the provisions of the law.
6. Method of protecting customers’ information
We will protect users’ data with security-protecting methods that suit the importance of the information to prevent unauthorized access, disclosure, modification, or use of information.