AI Assistant
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Remarkable dialogue recognition with knowledge-based Natural Language Understanding
Support various online chat, applications and multi-channel
Powerful AI builder without coding
Provide Smartcard UX that combines chat and voice recognition
Saltlux technology
Intelligent
AI Assistant
Our AI Assistant dialogue engine is a chatbot platform developed by Saltlux Technology. This means that it is a deep dialogue system based on knowledge surpassing the limitations of traditional chatbot systems. Suppose an existing chatbot has a simple natural language processing, rules, and sentence matching dialogue manager. In that case, the AI Assistant dialogue engine understands the exact meaning of the user's speech based on knowledge graphs and complex inference-based natural results. It provides excellent answers, thereby generating a powerful and flexible dialogue model.
How it works
01 01
01 01
User sends message to AI Assistant
Messages are sent by users from various channels, including social network chat, messaging applications, service channels, consultants, etc.
02 02
AI Assistant performs analysis and transfers data
The input content (including text, images, videos) is recognized and analyzed through Saltlux Technology's Natural Language Understanding and Natural Language Generating technology. The analyzed data will be directed and transferred to integrated systems.
03 03
AI Assistant responds
The dialogue manager generates answers and response through the learned dialogue model and delivers them in various formats such as voice, text, image, video etc.
The differences of ai ASSISTANT
How Our AI Assistant Outperforms Regular Chatbots
Set up one scenario regarding one topic
AI Assistant
Common Chatbot
Set up various scenarios regarding multiple topics
Provides UI configuration for multi-channel
Simple natural language processing
In-depth natural language processing through the connection with knowledge graph
Voice and image recognition
Simple analysis based on names and dictionaries
Slot-Filling
Meaning / context-based
Words and rules-based
Deep Learning-based hybrid intention learning/analysis
Multi-intention processing via Bot-in-Bot and Bot Group
Transfer learning of in-depth dialogue End-to-End
Q&A technologies
4 types of in-depth Q&A
FAQ-level Q&A based on search
System expansion ability
Powerful
Limit
Complex conversational modeling/learning without coding
Technologies & features
Saltlux Technology's intelligent AI Assistant integrates the most advanced technologies and features.
Natural Language Understanding based on Machine Learning and Deep Learning
High-precision Machine Learning-based language recognition technology and Deep Learning-based language/intention/knowledge learning technologies allow the AI Assistant to understand the meaning of the user's in-depth question and intent.
Knowledge Graph and Reasoning
Consultation knowledge expression, learning, relationship, and meaning human-like conversational processing is possible through reasoning.
Ensemble in-depth Q&A
Fact-based QA, template-based QA, deep-learning-based QA, and search-based QA are all integrated into in-depth QA technology to provide answers to questions that cannot be analyzed or processed.
Plugin and
multi-channel
Extend connectivity to external services through plugins and simultaneously support all channels of mobile apps, websites, Kakaotalk, Line, and Facebook with just one AI Assistant.
Powerful AI builder and AI Group
Set up a powerful dialogue system with simple drag and drop, even if you are not an AI expert or developer. Integrate individually developed into a group bot and reutilize accumulated consultation knowledge.
Servers
The AI Assistant is comprised of a dialogue server that is in charge of dialogue service and an API server that is in charge of learning and managing the dialogue model.
Complex conversation flow
Features like AI-in-AI, AI group, and Global step... allow AIs to operate consistently according to the built process while also being flexible enough to experience a wide range of operations, switch quickly and easily, and navigate information without leaving the user with a dry, mechanical feeling.
High-accuracy speech recognition and synthesis
Speech recognition/synthesis models based on deep learning, including adaptive learning for speech recognition and speech synthesis using transfer learning, improve accuracy with small volumes of data samples, provide fast synthesis results and a more natural voice.
Useful Dashboard
Real-time service status monitoring tool: intent learning, Q&A management, multi-dimensional statistical reports... on a website platform that's easy to access anytime, anywhere.
AI Assistant Building Process
Consultation
Collect customer requirements to define AI Assistant features and estimate costs.
Planning
Plan objectives, routes, budget for AI Assistant project.
Building a professional knowledge base
Design conversation models and knowledge graph base as well as developing external APIs connection.
Deployment
Build the implementation plan based on customer requirements.
Expansion
Expand development into advanced AI with more complex and flexible conversation models.
Quality assurance
Improve service quality by continuously updating through survey and user monitoring channels.
Piloting
Operational stability through chatbot training and parallel testing.
Main examples of AI Assistant
Providing consultation in connection with companies and product websites
A 24-hour service for visitors with queries about the company, products, technology, and so forth.
Watch demoConsultation related to product sales including shopping malls and product recommendation response
Providing services such as product inquiry, purchase, tracking query, information change, etc.
Watch demoConsultation on college admission and educational administration services
Q&A regarding college administration such as college admission consultation, credit management, and graduation qualification inquiry.
Watch demoRecommending tourist attractions, well-known restaurants, how it was recommended and tolls
Providing tourist information by region, information on well-known restaurants, highway tolls and resume inquiry
Watch demoLet's chat with Hana!
Intelligent AI Assistant – Hana can understand and provide you with helpful information about company policy and its members!