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Saltlux Technology

AI Chatbot

The intelligent AI Chatbot dialogue engine goes beyond the limits of today's chatbot systems.
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Technical Details
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Remarkable dialogue recognition with knowledge-based Natural Language Understanding

Remarkable dialogue recognition with knowledge-based Natural Language Understanding

Support various online chat, applications and multi-channel

Support various online chat, applications and multi-channel

Saltlux Technology - ảnh minh họa chatbot thông minh
Powerful Bot builder without coding

Powerful Bot builder without coding

Provide Smartcard UX that combines chat and voice recognition

Provide Smartcard UX that combines chat and voice recognition

Saltlux technology

Intelligent
ai Chatbot

ai chatbot - chatbot - saltlux technology
Saltlux Technology - ai chatbot

Our AI Chatbot dialogue engine is a chatbot platform developed by Saltlux Technology. This means that it is a deep dialogue system based on knowledge surpassing the limitations of traditional chatbot systems. Suppose an existing chatbot has a simple natural language processing, rules, and sentence matching dialogue manager. In that case, the AI Chatbot dialogue engine understands the exact meaning of the user's speech based on knowledge graphs and complex inference-based natural results. It provides excellent answers, thereby generating a powerful and flexible dialogue model.

The AI Chatbot dialogue engine differs from existing dialogue processing systems as it learns by reflecting knowledge graphs, preferences, user models, etc. Furthermore, it uses deep Q/A to solve complex messages within the dialogue model. When a problem occurs during the dialogue with the service user, the service manager provides a function that allows the administrator to intervene in the dialogue.

Saltlux Technology - ai chatbot

How it work

01 01
01 01

User sends message to AI Chatbot

Messages are sent by users from various channels, including social network chat, messaging applications, service channels, consultants, etc.

02 02

AI Chatbot performs analysis

Message content (including text, images, videos) is recognized and analyzed through Saltlux Technology's Natural Language Understanding and Natural Language Generating technology.​

03 03

AI Chatbot sends messages to users

The dialogue manager generates answers through the learned dialogue model and delivers them according to the user preferences, such as voice, text, and UX.

The differences of ai chatbot

How Our AI Chatbot Outperforms Regular Chatbots

Set up one scenario regarding one topic

AI Chatbot
Normal Chatbot

Set up various scenarios regarding multiple topics

Provides UI configuration for multi-channel

Simple natural language processing

In-depth natural language processing through the connection with knowledge graph

Voice and image recognition

Simple analysis based on names and dictionaries

Slot-Filling

Meaning / context-based

Words and rules-based

Deep Learning-based hybrid intention learning/analysis

Multi-intention processing via Bot-in-Bot and Bot Group

Transfer learning of in-depth dialogue End-to-End

Q&A technologies

4 types of in-depth Q&A

FAQ-level Q&A based on search

System expansion ability

Powerful

Limit

Complex conversational modeling/learning without coding

Technologies & features

Saltlux Technology's intelligent AI Chatbot integrates the most advanced technologies and features.

Natural Language Understanding based on Machine Learning and Deep Learning

High-precision Machine Learning-based language recognition technology and Deep Learning-based language/intention/knowledge learning technologies allow the AI Chatbot to understand the meaning of the user's in-depth question and intent.

Knowledge Graph and Reasoning

Consultation knowledge expression, learning, relationship, and meaning human-like conversational processing is possible through reasoning.

Ensemble in-depth Q&A

Fact-based QA, template-based QA, deep-learning-based QA, and search-based QA are all integrated into in-depth QA technology to provide answers to questions that cannot be analyzed or processed.

Plugin and

multi-channel

Extend connectivity to external services through plugins and simultaneously support all channels of mobile apps, websites, Kakaotalk, Line, and Facebook with just one AI Chatbot.

Powerful Bot builder and Bot Group

Set up a powerful dialogue system with simple drag and drop, even if you are not an AI expert or developer. Integrate individually developed into a group bot and reutilize accumulated consultation knowledge.

Servers

The AI Chatbot is comprised of a dialogue server that is in charge of dialogue service and an API server that is in charge of learning and managing the dialogue model.

Complex conversation flow

Features like Bot-in-Bot, Bot group, and Global step... allow Chatbots to operate consistently according to the built process while also being flexible enough to experience a wide range of operations, switch quickly and easily, and navigate information without leaving the user with a dry, mechanical feeling.

High-accuracy speech recognition and synthesis

Speech recognition/synthesis models based on deep learning, including adaptive learning for speech recognition and speech synthesis using transfer learning, improve accuracy with small volumes of data samples, provide fast synthesis results and a more natural voice.​

Useful Dashboard

Real-time service status monitoring tool: intent learning, Q&A management, multi-dimensional statistical reports... on a website platform that's easy to access anytime, anywhere.

AI Chatbot Building Process

Consultation

Collect customer requirements to define Chatbot features and estimate costs.​

Planning

Plan objectives, routes, budget of the AI Chatbot project.

Building a professional knowledge base

Design conversation models and knowledge graph base as well as developing external APIs connection.​

Deployment

Build the implementation plan based on customer requirements.

Expansion

Expand development into advanced AI with more complex and flexible conversation models.​

Quality assurance

Improve service quality by continuously updating through survey and user monitoring channels.

Piloting

Operational stability through chatbot training and parallel testing.​

Main examples of AI Chatbot

Providing consultation in connection with companies and product websites

Providing consultation in connection with companies and product websites

A 24-hour service for visitors with queries about the company, products, technology, and so forth.

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Consultation related to product sales including shopping malls and product recommendation response

Consultation related to product sales including shopping malls and product recommendation response

Providing services such as product inquiry, purchase, tracking query, information change, etc.

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Consultation on college admission and educational administration services

Consultation on college admission and educational administration services

Q&A regarding college administration such as college admission consultation, credit management, and graduation qualification inquiry.

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Recommending tourist attractions, well-known restaurants, how it was recommended and tolls

Recommending tourist attractions, well-known restaurants, how it was recommended and tolls

Providing tourist information by region, information on well-known restaurants, highway tolls and resume inquiry

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Let's chat with Rabbi!

Our intelligent in-house AI assistant – Rabbi can understand and provide you with helpful information about our company and members!

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Saltlux Technology Rabbi Cheering
Project Offers

slt.info@saltlux.com

Consultation

(+84) 24 3562 5941

Saltlux Technology AI Chatbot
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